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Privacy Policy

Privacy Policy of www.clickcompetitions.co.uk

Welcome to the privacy policy of www.clickcompetitions.co.uk. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.

Latest update:   19th August 2025

Table of contents

Summary

Data we collect automatically

We automatically collect data from you for example when you visit www.clickcompetitions.co.uk.

Trusted third parties help us to process it

How we use them

Manage your privacy preferences

Data you give to us

We collect the data you give to us for example when you sign up for our newsletter.

Trusted third parties help us to process it

How we use them

Owner and Data Controller

Click Competitions Limited,
Central House 20 Central Avenue,
St Andrews Business Park,
Norwich,
United Kingdom, NR7 0HR

Owner contact email: info@clickcompetitions.co.uk

Type of Data we collect

Among the types of Personal Data that this Application collects, by itself or through third parties, there are:

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.


Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.


Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.


Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.Our website may contain links to enable you to visit other websites easily. However, once you have used these links to leave our website we do not have any control over these third-party websites and are not responsible for the protection and privacy of any information which you provide whilst visiting such sites. Your use of these third-party sites is not governed by this Privacy Policy. You should exercise caution and examine the privacy policies and terms of use applicable to the websites in question.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

We do not pass your personal data onto any third parties for them to market their products or services to you. If in the future we decide that we want to, we will only do so if we have your consent.

We do share your personal data with third parties to help us deliver our services to you in the most effective way possible. These include third parties who assist us with a variety of functions, including:

If we share personal data with third parties, we will ensure that access is limited on a strictly need to know basis and is subject to suitable obligations relating to confidentiality and security. 

In addition to the above, we may also be required to share your personal data with third parties if required by law or regulation. In such circumstances, we will make sure that the disclosure is only to the extent required by law or regulation.

Despite the security measures we implement, please be aware that the transmission of data via the internet is not completely secure. As such, we cannot guarantee that information transmitted to us via the internet will be completely secure and any transmission is at your own risk.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

In addition to the above, we may also anonymise and aggregate your personal data in a way which means you cannot be identified and use this anonymised and aggregated data for other purposes. This anonymised and aggregated data may be helpful to us for a variety of purposes including testing our internal systems, carrying out research and general customer data analysis to improve our services. Because the data can no longer identify any of the individuals, it is no longer personal data and we can use it for any purposes without informing you.

Detailed information on the processing of Personal Data

Advertising

This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Application.
For more information, please check the privacy policies of the relevant services.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

Legal basis for using the data:

(i) Where you have indicated an interest in our business: Necessary for our legitimate interests (to develop and promote our business, including our competitions, products and services).

(ii) Where you have provided consent: Consent.

Google Ads conversion tracking

Company:Google Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +1

Direct Email Marketing (DEM)

Personal Data processed:email address +2

Meta ads conversion tracking (Meta pixel)

Company:Meta Platforms Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +1

Meta Audience Network

Company:Meta Platforms Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +2

Meta Lookalike Audience

Company:Meta Platforms Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +1

Google Ad Manager

Company:Google Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +1

TikTok conversion tracking

Company:TikTok Inc.

Place of processing:United States

Personal Data processed:Trackers +1

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Legal basis for using the data:

(i) Where you have indicated an interest in our business: Necessary for our legitimate interests (to develop and promote our business, including our competitions, products and services).

(ii) Where you have provided consent: Consent.

Google Analytics 4

Company:Google LLC

Place of processing:United States

Personal Data processed:number of Users +3

Meta Events Manager

Company:Meta Platforms, Inc.

Place of processing:United States

Personal Data processed:billing address +17

Building and running this Application

Key components of this Application are built and run directly by the Owner by making use of the software listed below.

Legal basis for using the data:

(i) Performance of a contract with you, where the processing is necessary to provide you with access to and functionality of the Application.

(ii) Necessary for our legitimate interests (to operate, maintain and secure our Application, and to ensure its technical availability and performance).

WordPress (self-hosted)

Company:this Application

Personal Data processed:billing address +12

Contacting the User

Legal basis for using the data:

(i) Performance of a contract with you, where we are contacting you in relation to the provision of a service you requested — for example, to respond to an enquiry submitted through a contact form or to arrange the delivery of a prize you have won.
(ii) Necessary for our legitimate interests (to develop our business, including our competitions, products and services), where you have indicated an interest in our business.
(iii) Consent, where you have provided consent.

Mailing list or newsletter

Personal Data processed:city +9

Phone contact

Personal Data processed:phone number

Contact form

Personal Data processed:city +10

Service updates and policy changes

We may contact you to notify you of important updates to our services or products, including changes to our Terms and Conditions, Privacy Policy, or other key documentation.

Legal basis for using the data:

(i) Performance of a contract with you;
(ii) Necessary to comply with a legal obligation (to inform you of changes).

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Legal basis for using the data:

(i) Consent, where the display of external content involves the use of cookies, tracking technologies, or behavioural profiling, including by third-party providers.
(ii) Performance of a contract with you, where such functionality is necessary for delivering the service you have requested.
(iii) Necessary for our legitimate interests, where such functionality is used to enhance the user experience and provide non-intrusive embedded content.

Google Fonts

Company:Google Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +1

Font Awesome

Company:Fonticons, Inc.

Place of processing:United States

Personal Data processed:Trackers +1

YouTube video widget

Company:Google LLC +1

Place of processing:United States +1

Personal Data processed:Trackers +1

Vimeo video

Company:Vimeo, LLC

Place of processing:United States

Personal Data processed:Trackers +1

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Legal basis for using the data:

(i) Performance of a contract with you, where the communication is necessary to provide you with a service you have requested (e.g., confirmation emails, transactional messages, delivery updates).
(ii) Necessary for our legitimate interests – to maintain customer relationships, ensure service quality, and follow up with service-related feedback.
(iii) Consent, where the message is promotional or marketing-related (e.g., newsletters, offers, campaigns) or where message tracking (such as opens and clicks) is used for profiling or behavioural targeting.

Klaviyo

Company:Klaviyo Inc.

Place of processing:United States

Personal Data processed:country +8

Trustpilot Automatic Feedback Service

Company:Trustpilot A/S

Place of processing:Denmark

Personal Data processed:contents of the email or message +3

Managing data collection and online surveys

This type of service allows this Application to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.

These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed – e.g. managing contacts, sending messages, analytics, advertising and payment processing.

Legal basis for using the data:

(i) Performance of a contract with you, where the form or survey is necessary to provide a service you have requested (e.g., registering for a competition, creating an account, or submitting a support request).
(ii) Necessary for our legitimate interests – to improve our services, understand customer needs, or request feedback.
(iii) Consent, where the form is used to collect data for marketing purposes, behavioural analysis, or when data is shared with third-party services beyond what is strictly necessary.

Klaviyo Forms

Company:Klaviyo Inc.

Place of processing:United States

Personal Data processed:city +8

Registration and authentication provided directly by this Application

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services, including participation in competitions offered by the Owner. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.

Legal basis for using the data: Performance of a contract with you

Direct registration

Personal Data processed:billing address +14

Payment processing

This type of service enables the processing of payments for products or services provided by this Application. Depending on the payment method, the Data processed may include Personal Data such as billing address, contact details, and payment information. Payment processing may be handled directly by the Owner or through third-party providers, in which case Users’ Personal Data are shared with those providers only to the extent necessary for processing the payment.

Legal basis for using the data: Performance of a contract with you

Internal administration and record keeping

Personal Data processed: All

Legal basis for using the data:

(i) Performance of a contract with you

(ii) Necessary to comply with a legal obligation (e.g. to comply with our tax obligations)

(iii) Necessary for our legitimate interests (for effective business administration and service provision)

Remarketing and behavioural targeting

This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioural targeting activity.
Some services offer a remarketing option based on email address lists.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

Legal basis for using the data: Consent

Google Ads Remarketing

Company:Google Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +1

Meta Custom Audience

Company:Meta Platforms Ireland Limited

Place of processing:Ireland

Personal Data processed:email address +1

Facebook Remarketing

Company:Meta Platforms Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +1

Google Ad Manager Audience Extension

Company:Google Ireland Limited

Place of processing:Ireland

Personal Data processed:Trackers +1

TikTok Remarketing

Company:TikTok Information Technologies UK Limited

Place of processing:United Kingdom

Personal Data processed:Trackers +1

Spam and bots protection

This type of service analyses the traffic of this Application, potentially containing Users’ Personal Data, with the purpose of filtering it from unwanted parts of traffic, messages and content that are recognised as spam or protecting it from malicious bots activities.

Legal basis for using the data: Necessary for our legitimate interests (to ensure the security, integrity and proper functioning of our Application by preventing spam, fraud, and malicious access attempts).

Google reCAPTCHA

Company:Google Ireland Limited

Place of processing:Ireland

Personal Data processed:answers to questions +8

Tag management

This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralised fashion.
This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Legal basis for using the data:

(i) Necessary for our legitimate interests – to manage and streamline the deployment of scripts and tracking technologies in a consistent and efficient manner, while ensuring the technical functionality of the Application.
(ii) Where the tags deployed involve tracking or profiling: Consent.

Google Tag Manager

Company:Google Ireland Limited

Place of processing:Ireland

Personal Data processed:Usage Data

Traffic optimisation and distribution

This type of service allows this Application to distribute their content using servers located across different countries and to optimise their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

Legal basis for using the data:

(i) Necessary for our legitimate interests – to ensure the fast, secure and reliable delivery of our Application content, protect against malicious traffic, and improve technical performance.
(ii) Where such services involve tracking technologies for analytics or profiling: Consent.

Cloudflare

Company:Cloudflare, Inc.

Place of processing:United States

Personal Data processed:Trackers +1

Smush

Company:Incsub, LLC

Place of processing:United States

Personal Data processed:metadata +1

jsDelivr CDN

Company:jsdelivr.com

Place of processing:Poland

Personal Data processed:Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

This Application uses Trackers. To learn more, Users may consult the Cookie Policy.

Further Information for Users in the European Economic Area

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

The EEA is subject to laws that protect personal data and your privacy that are stricter and more protective than some other countries. As a result, we consciously limit the occasions when we may need to transfer or handle your data outside of the EEA in order to maintain the protection of your personal data. Where we do transfer your data outside of the EEA, for example where our service providers are based outside of the EEA, we make sure that your data is still protected and used lawfully (including making sure we have a legal ground for sending your data outside the EEA and putting in place all necessary safeguards for such arrangement).

Users are also entitled to learn about the legal basis of Data transfers to a country outside the EEA or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. However, please note that we may still need to send you some correspondence by email, including service notifications such as advising you of updated terms or significant changes to this policy or our services. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Economic Area or “EEA”

Unless otherwise specified, all references made within this document to the EEA include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This privacy policy relates solely to this Application, if not stated otherwise within this document.

How can we help?

What you can do

Your data

In case of issues

While we strive to create a positive user experience, we understand that issues may occasionally arise between us and our users.
If this is the case, please feel free to contact us.

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